How to prepare for a proctored assessment
- Ensure you have the correct equipment (desktop or laptop computer, microphone, webcam). A detailed list of requirements is here.
- Ensure you have the correct browser (Chrome or Firefox) and that it has been updated to the most recent version.
- Download the ProctorU extension.
- If you are using Chrome, download from the Webstore or click here
- If you are using Firefox, download from here
- Test your equipment.
- Schedule your assessment time. Note that this needs to be scheduled at least 72 hours in advance.
- Check what resources you are allowed to have. This information should be included in the email you were sent with your Testgrid login details.
- Have your I.D. ready.
- Two or three minutes before your scheduled time, login to Testgrid and start the assessment. Once you connect with your proctor, they will run through some checks and then you can begin. You can read about this in more detail here.
- Remember, your proctor will not interact with you from this point unless you are doing something that is not permitted.
What equipment will I need?
You will need to use a desktop or laptop computer with a stable internet connection, a webcam and a microphone. Chromebooks, tablets and smartphones can not be used to take a proctored assessment.
Here is a detailed list of requirements, including non-compatible equipment.
|
TYPE |
MINIMUM |
RECOMMENDED |
|
Internet Connection |
Wifi Connection |
Wired Connection |
|
PC Users |
Windows 8 (Windows 10 S mode is not supported) |
Windows 10 (10 S mode is not supported) |
|
Mac Users |
MacOS 10.13 (Oldest Still Maintained Version) |
MacOS 10.15 |
|
CPU |
more than 2 core CPU less than 85% CPU Usage |
more than 4 core CPU less than 50% CPU Usage |
|
Webcam |
640x480 resolution |
1280x720 resolution |
|
Internet Download Speed |
1 Mbps |
12 Mbps |
|
Internet Upload Speed |
1 Mbps |
3 Mbps |
|
RAM |
4 GB less than 95% Ram Usage |
16 GB less than 70% Usage |
|
Connectivity Ports |
1935, 843, 80, 443, 61613, UDP/TCP |
1935, 843, 80, 443, 61613, UDP/TCP |
|
Screen Resolution |
1366 x 768 |
1920 x 1080 and above |
|
Chromebook Users (Only for Automated Proctoring. Is not Supported for Live Proctoring) |
Chrome device is running the latest version of Chrome OS. |
Chrome device is running the latest version of Chrome OS. |
Additional Requirements:
- A functioning microphone (some web cameras have them built-in)
- A compatible browser: Google Chrome (preferred) or Mozilla Firefox
Not Supported:
- Google Chromebooks
- Tablets (Nexus, iPad, Tab, Note, etc.)
- Smartphones
- Linux operating systems
- Windows 10 in S mode or Surface RT
- No running inside a virtual machine. You will be asked to reconnect using your host operating system to take your exam
If you would like to test your equipment, please click here.
Which browsers are supported?
Currently, Chrome and Firefox are the only supported browsers. If you are not sure how to download a browser, please call our support team at support@testgrid.com, or using the live chat.
Please ensure you have the most recent version of the browser. If you are not sure how to check or how to update your browser, please call our support team.
You will need to download the ProctorU extension before you take your assessment.
- If you are using Chrome, download from the Webstore or click here
- If you are using Firefox, download from here
Restart your browser after downloading the extension.
What else do I need during the assessment?
- One form of government-issued photo ID (i.e. driver’s license, passport, military ID, student ID, etc.)
- Any materials authorized for use by your organisation (paper, pencil,calculator etc.) These will be listed in the email from Testgrid that contains your login information
- A working webcam and microphone
- A strong internet connection
- A private room
- A hard surface to work on