To open up a live chat with a member of our team, click on the "Help" button in the bottom right corner of the oxygen.testgrid.com or support.testgrid.com website.
You can search through the articles on our support centre, and then open a live chat by clicking on the "Live Chat" button in the bottom right corner.
Our Live Chat service is available from 8am to 6pm Australian Eastern Time, on Monday - Friday. If your request is outside of these times, you can use the Help button to leave us a request, and a member of our Support team will assist you with your issue by email.
Alternatively, you can email us directly at support@testgrid.com
Please include the below information when contacting us.
- Full name and email address
- Name of the company that has invited you to complete your activity
- A full description and screenshot of your issue/request
If you have a copy of your invitation email, you can also forward that to us including the details above.