The Activity isn't Displaying Properly

Modified on Wed, 20 Sep 2023 at 11:03 AM

If you aren't able to view the images for your testing, or the formatting isn't displaying correctly, we would recommend installing and attempting the activity using another web browser. Please note that certain activities are not optimised for mobile, so display issues may be resolved on mobile by switching to a desktop or laptop device.

Our recommended browsers are Google Chrome and Mozilla Firefox:

Image result for chrome logo Get Google Chrome
firefox_2017_logo.jpg Get Mozilla Firefox

If using another web browser does not solve the issue, we would recommend:

  • Switching to another computer
  • If you are using a mobile device - try on a computer
  • Connect to another WiFi network
  • Connect using mobile internet

If you still aren't able to view the page correctly, please submit a support request by clicking on the "Submit a request" link at the end of this article. If you are able to, please include a screenshot of your full screen as this will help us assist you better.